About Us
At Viajaxmundo, we are not just a travel agency; we are your companions in adventure in the magical world of travel through Peru. Founded by passionate professionals of Peruvian tourism, we are here to open the doors to the most incredible experiences this country has to offer.
We are a 100% Peruvian-operated travel agency, made up of a team of tourism experts. We are proud to offer a wide range of travel options, both traditional and alternative, throughout Peru, with a main focus on the majestic imperial city of Cusco. What motivates us? Our deep passion for Peru. Each one of us is a lover of the history, culture, nature, and diversity that this country has in abundance. We constantly strive to share our passion with you, taking you to discover Peru’s hidden treasures in a unique and authentic way.
Our mission is to provide quality services and unforgettable experiences to our clients. We achieve this through excursions in both shared groups and private modality, designed to guarantee your maximum wellbeing and enjoyment.
As a committed and legally constituted company, we hold all the accreditations and permits required from entities such as the Ministry of Culture, the Ministry of Foreign Trade and Tourism, GERCETUR – Cusco, among others. In addition, we have obtained the prestigious SAFE TRAVELS Seal, which guarantees the safety and sustainability of our tourism offerings.
The extensive experience of our team of professionals allows us to adapt to each client’s personal requirements and provide personalized service. We are eager to welcome you and help you plan the adventure of your dreams in Peru. We await you with open arms!
Mission
To be the leading agency in tourism, offering quality services that fully satisfy our clients. We strive to achieve the greatest profitability and market share, which will allow us to grow as individuals and as a company. Our commitment is to provide unforgettable and satisfying travel experiences, adapting to the needs and preferences of our clients, always promoting sustainable and environmentally respectful tourism.
Vision
To remain leaders in the tourism sector, based on a cohesive, trained team with a service-oriented vocation. We focus our attention on our clients in an environment of constant innovation, dynamism, profitability, and competitiveness. We want to be the reference travel agency in Peru and throughout Latin America, recognized for our commitment to excellence, customer satisfaction, and our ability to offer personalized and unique travel experiences. In short, we aspire to be the preferred travel agency of our clients and to have every one of our travelers recommend us.
Corporate Values
RESPONSIBILITY
We fulfill our commitments with punctuality and seriousness, ensuring that every tourism service is carried out as offered.
HONESTY AND TRANSPARENCY
We provide clear and truthful information, acting with integrity in all our internal and traveler-service processes.
CUSTOMER SERVICE
We serve travelers with kindness, speed, and dedication, always seeking to meet their needs and exceed their expectations.
TEAMWORK
We collaborate across all areas to ensure an efficient and coordinated operation, based on communication and mutual support.
RESPECT AND GOOD TREATMENT
We treat travelers and staff with courtesy and professionalism, fostering a harmonious and respectful environment.
TOURISM SUSTAINABILITY
We apply responsible practices that protect the cultural and natural environment, promoting conscious, low-impact tourism.
QUALITY AND OPERATIONAL EXCELLENCE
We take care of every service detail, overseeing processes and suppliers to guarantee safe, high-level experiences.
INNOVATION AND CONTINUOUS IMPROVEMENT
We implement new ideas, tools, and processes to optimize our work and stay competitive.
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